Digital Workplace · EUC Consultant

Your endpoints, healthy and secure — at any scale.

I'm Subharaj Chakraborty — EUC Team Lead with 12+ years driving digital workplace strategy for 50,000+ endpoints across SCCM/MECM, Intune, Nexthink and Microsoft 365.

Areas of expertise

One consultant, full endpoint coverage

From device provisioning to digital experience monitoring — everything your workplace runs on.

SCCM / MECM

OSD · patching · task sequences

Microsoft Intune

Autopilot · compliance · MDM

Nexthink DEX

Remote actions · dashboards

Entra ID / Azure AD

Identity · Conditional Access

PowerShell Automation

Scripts · remediations · Graph

M365 / O365 Admin

Workplace productivity stack

Endpoint Security

TPM 2.0 · Secure Boot · baselines

App Packaging

50+ apps · 98% success rate

12+
Years in EUC
50K+
Endpoints managed
98%
Patch compliance achieved
30+
Engineers mentored
Work experience

Where I've delivered results

Nov 2022 — Present

Assistant Consultant · EUC Team Lead

Tata Consultancy Services

Leading EUC operations for a global enterprise client — a 30+ member team across SCCM, Intune, Nexthink, CMDB, IAM, Device Staging and O365 towers.

  • Lifted patch compliance from 85% to 98% for 50K+ endpoints via SCCM remediation frameworks
  • Cut troubleshooting time by 40% with Nexthink Remote Actions & PowerShell automation
  • Enforced TPM 2.0, Secure Boot & BIOS standards — 95%+ security adherence in six months
  • Authored 15+ SOPs, reducing recurring-incident resolution time by 35%
Oct 2021 — Oct 2022

Senior Analyst

Deloitte

Patch management and application deployment for one of India's largest enterprise environments — 67K servers and 100K+ workstations.

  • Managed end-to-end security patching for 167K+ devices, improving compliance by 12%
  • Packaged and deployed 50+ third-party applications via SCCM with a 98% success rate
  • Delivered weekly compliance & vulnerability reporting through Qualys integration
Nov 2018 — Sep 2021

App Cloud Support Analyst

Accenture

SCCM deployments and monthly patching for 10K+ endpoints with a 95%+ success rate; L2/L3 desktop support for Windows 10/11 and O365; Jamf operations for macOS.

2013 — 2018

Early career — IT Support & Security

SEA Infonet · Aditya Birla Pantaloons · AGS Transact · Xplore Tech

Kaspersky Security Center administration, Windows Server & Active Directory support, MDM for iOS/Android, retail store IT leadership across 41 stores, and enterprise desktop support — the foundation years.

Credentials

Certifications & education

MD-102

Endpoint Administrator Associate

Microsoft 365 Certified

AZ-104

Azure Administrator Associate

Microsoft Certified

SC-900

Security, Compliance & Identity

Microsoft Certified Fundamentals

AZ-900

Azure Fundamentals

Microsoft Certified

NXT

Nexthink Administrator

Nexthink Certified

KES

Kaspersky Endpoint Security

Associate Certification

MBA

MBA — Information Technology

NMIMS Global · 2022

MCP

Microsoft Certified Professional

incl. MCTS Windows Server 2008

BA

BA — History

University of Burdwan · 2012

Client feedback

What people say about working with me

Trusted across banking, healthcare, manufacturing and IT services — client names withheld for confidentiality.

Subharaj turned our patch compliance around from the low-80s to near-perfect in a single quarter. Methodical, calm under pressure, and completely reliable.

★★★★★
IT Operations ManagerBanking & Financial Services

His Nexthink work gave us visibility into the endpoint estate we never had before. Escalations dropped and our experience scores climbed steadily.

★★★★★
Digital Workplace LeadInsurance Sector

Led our Intune co-management rollout with zero business disruption. He documents everything and leaves the team stronger than he found it.

★★★★★
End-User Computing ManagerGlobal Manufacturing

A rare mix of deep technical skill and genuine leadership. He mentors his engineers and holds a high bar on quality and SLAs.

★★★★★
Service Delivery HeadIT Services

The PowerShell automations he built cut our recurring incidents dramatically and freed the team to focus on real improvements.

★★★★★
Infrastructure LeadHealthcare Enterprise

Structured, dependable and proactive — SOPs, governance and reporting all handled. Onboarding him was one of our easier decisions.

★★★★★
Program ManagerRetail Enterprise

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Get in touch

Let's build a better digital workplace

Open to consulting engagements, transformation projects and EUC leadership roles — in India and internationally.

📍 Kolkata, India · English · Hindi · Bengali